Simpsons- Golden Promise
Price range: $0.23 through $3.50
Your grains, your way!
At TrueBru, we want to ensure you’re getting your grains, your way. On the cart page before checkout, please specify in the notes section how you want your grains – all together in 1 bag, packaged separately, milled, or unmilled. If you have any preferred mill gap settings please let us know. We use a spike mill and our standard gap sizes are .05-.06 for traditional false bottom setups and .03-.04 for use in BIAB.¬†¬†
NOTE: Orders containing grains without pre-checkout notations will be shipped packaged separately and unmilled. 
Simpsons Finest Pale Ale Golden Promise‚Ñ¢ pale malt, made from the eponymous spring barley variety, is a UK classic. Historically the Scottish analog to English Maris Otter malts, Golden Promise‚Ñ¢ is well used in any English or Scottish style ale. The sweet, robust malt flavor of Golden Promise‚Ñ¢ has also made it a choice base malt for American IPAs, lagers, and several famous whiskeys.
| Weight | 1 lbs |
|---|---|
| Dimensions | 5 × 5 × 5 in |
| Weight | 1 LB, 1 OZ |
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Shipping Policy
Order Processing
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Orders are typically processed within 1–5 business days after payment is confirmed.
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Processing times may vary depending on the product type, availability, or order volume.
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Vendors are not responsible for delays caused by events outside their control (e.g., carrier delays, customs, weather, or force majeure).
Shipping Methods & Delivery Times
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Vendors may use third-party shipping carriers of their choice.
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Estimated delivery times are provided for reference only and are not guaranteed.
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International orders may be subject to customs clearance, duties, or taxes, which are the responsibility of the buyer unless otherwise stated.
Shipping Costs
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Shipping costs, if applicable, are calculated and displayed at checkout.
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Any additional charges such as customs fees, import duties, or local taxes are the buyer’s responsibility.
Order Tracking
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Where available, tracking information will be provided once the order has shipped.
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Vendors are not responsible for packages marked as “delivered” by the carrier.
Incorrect Address or Failed Delivery
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Buyers are responsible for providing accurate shipping information.
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Orders returned due to incorrect addresses, refused delivery, or failed delivery attempts may require additional shipping fees to be resent.
Refund Policy
Eligibility for Refunds
Refunds may be issued in the following circumstances:
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The item arrives damaged or defective
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The item received is incorrect or significantly different from the description
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The order was cancelled within the allowable cancellation period, if applicable
Non-Refundable Items
Unless required by law, the following are generally non-refundable:
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Digital products or downloadable content once accessed
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Personalized or custom-made items
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Items marked as final sale or clearance
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Items returned used, altered, or not in original condition
Refund Process
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Refund requests must be submitted within 7–14 days of delivery, unless otherwise stated.
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Approved refunds will be issued to the original payment method.
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Processing times may vary depending on payment providers and banks.
Shipping Costs
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Original shipping fees are non-refundable unless the return is due to vendor error.
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Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.
Cancellation / Return / Exchange Policy
Order Cancellations
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Orders may be cancelled before shipment.
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Once an order has shipped, it can no longer be cancelled and must follow the return process instead.
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Custom or made-to-order items may not be eligible for cancellation once production has begun.
Returns
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Return requests must be initiated within 7–14 days of delivery.
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Items must be returned in their original condition, unused, and with all original packaging.
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Vendors reserve the right to deny returns that do not meet these conditions.
Exchanges
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Exchanges may be offered for defective or incorrect items, subject to product availability.
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Buyers may be responsible for additional shipping costs associated with exchanges unless the issue was caused by vendor error.
Return Shipping
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Buyers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrect item.
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Vendors are not responsible for lost or damaged return shipments without tracking.
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